Rating based on 303 Reviews
- Call : 800-257-9505
- Location
- Login
- Register
Scanner Repair
3 Step 3 of 3 · Almost done
Book this repair
Schedule your repair
Review the repair details below, then pick a time that works for you.
Price
Contact us for more detail.
Estimated time
Vary
Warranty
Contact us for more detail.
About this repair
A scanner that won’t turn on, produces blank or distorted scans, or fails to save files can quickly disrupt your workflow. These issues may be caused by hardware faults, connection problems, outdated drivers, software errors, or incorrect scanner settings. We carefully diagnose the scanner hardware and software, identify the underlying problem, and make the necessary repairs or configuration adjustments. We then test scanning to restore reliable scan-to-computer, scan-to-email, and scan-to-USB functionality for smooth, everyday use.
Our evaluation may include:
- Testing whether the computer detects the scanner
- Checking USB, Ethernet, and wireless connections
- Testing the scanner through supported applications
- Inspecting the flatbed glass for dust, smudges, and scratches
- Cleaning and inspecting the narrow ADF scanner glass
- Checking for white lines, colored stripes, shadows, and distortion
- Testing scan clarity, color, brightness, and resolution
- Inspecting the scanner light, sensor, and scanning mechanism
- Testing the automatic document feeder when applicable
- Inspecting ADF rollers for slipping or multiple-page feeding
- Checking, updating, or reinstalling scanner drivers
- Installing or configuring manufacturer scanning software
- Reviewing file type, destination folder, and permission settings
- Testing scan-to-email or scan-to-network features when supported
- Running scanner calibration procedures when available
- Checking for mechanical noises, error messages, or hardware failure
Schedule your appointment
Fields marked * are required. It only takes a minute.
Our Partners
Currently offline
Computer trouble? We'll fix it live — right on your screen.
Our technicians are currently offline, but help is only a phone call away. Contact us in our office hour.
Contact Us: 402-502-7040
We'll get back to you shortly