Data Backup and Data Recovery are two different things.
Data Backup: When your hard drive is in good condition and you want to backup data or transfer the data into a different computer or media (Flash Drive, Optical Drive, or External Drive). This type of operation is usually done when the customer wants to stop using an old computer system and transfer their data to a new system, or if the customer wants to make a copy of their data to protect against accidental data loss. We always recommend that our customers backup their data on a regular basis to protect against data loss due to virus infection, hard drive malfunction, theft, or physical damages. We can also configure automatic cloud data backups for our customers - This is highly recommended. This type of operation is widely used in today's technological world by businesses and individuals. Backups are very affordable and reliable.
Data Recovery: When systems crash due to a malfunction, virus infection, corruption in the operating system, booting problems, or if users accidentally delete data we will need to do data recovery. There are different levels of data recovery which we categorize into 4 levels.
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