Is your printer working incorrectly? Do you have no idea what is causing this issue? We are here to help. Bring your printer to your local store and we can give you an estimate to repair your printer. The fee for this diagnostic service is $65 for an officejet printer, which can be applied towards the cost of the repair. The abnormal conditions listed below are in our scope, but are not limited to the following:
Printer takes too long to receive commands
Connection issue
Not turning on
Freezing mid task
Printer clogging
Important Note: To properly test and diagnose your printer, genuine replacement ink is required to complete the diagnostic process. Please bring new genuine ink with your printer for service. If you are unsure what ink to buy, please contact us and we will help you.
Thank you for trusting us with your IT services need. Did our staff do a good job of
taking care of your needs? Were you happy with the work we did? We sincerely hope our team resolved
your IT matter to your satisfaction. By sending us your feedback, you give us the opportunity to
make your experience even better the next time you join us.